Shipping policy
Processing Time
Order Processing: Orders are typically processed within 2-3 business days. Please note that we do not process or ship orders on weekends or holidays.
Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Standard Shipping: Delivery within 5-7 business days.
Flat rate: $5.99
Free shipping on orders over $50
Express Shipping: Delivery within 2-3 business days, Overnight option as well.
$19.99 FedEx 2 Day
$39 FedEx Overnight
International Shipping: Delivery times vary by destination. Customers are responsible for any customs fees and duties.
Shipment to P.O. Boxes or APO/FPO Addresses
Paintinize ships to addresses within the U.S. and U.S. Territories, including P.O. Boxes and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Paintinize is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Paintinize is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Customs and Duties: Customers are responsible for any customs duties or fees. These charges are non-refundable.
Delivery Times: Delivery times vary based on the destination country and customs clearance processes. Paintinize is not responsible for delays caused by customs.
Shipping Restrictions
Due to restrictions, Paintinize does not ship to certain countries. Please contact our customer support for more information.
Contact Information
For more information or questions regarding our shipping policy, please contact us at:
Email: info@paintinize.com
Phone: 713-999-5262
Address: 2401 Fountain View Dr, STE 464, Houston TX, 77057